Cookie Policy
We believe in transparency about how we collect and use data on Firexpower. This policy explains our use of cookies and similar tracking technologies to improve your bug tracking experience.
What Are Cookies
Cookies are small text files stored on your device when you visit our website. They help us remember your preferences and provide a smoother experience across your bug tracking sessions.
At Firexpower, we use these technologies to enhance functionality, analyze usage patterns, and maintain security for your bug tracking data. Most cookies contain a unique identifier that helps us recognize your browser during return visits.
Some cookies expire when you close your browser, while others remain on your device for longer periods to remember your settings and preferences.
Types of Tracking We Use
Essential Cookies
These are necessary for basic website functionality, including login sessions, security features, and core bug tracking capabilities. We cannot provide our service without these.
Functional Cookies
These remember your preferences such as dashboard layouts, notification settings, and reporting filters to make your bug tracking workflow more efficient.
Analytics Cookies
We use these to understand how teams use different features, which helps us prioritize improvements and identify potential issues in the platform.
Performance Cookies
These help us optimize loading times and identify technical issues that might affect your bug tracking experience across different devices and browsers.
How We Use Your Data
- Maintaining your login state and user preferences across sessions
- Customizing dashboard views and report configurations based on your usage patterns
- Analyzing feature adoption to guide product development priorities
- Identifying and resolving performance bottlenecks in bug tracking workflows
- Preventing unauthorized access and maintaining security protocols
- Generating usage statistics that help us allocate server resources effectively
- Understanding which integration features are most valuable to development teams
We never sell your data or share it with third parties for marketing purposes. The information collected helps us build better bug tracking tools and maintain service reliability.
Managing Your Cookie Preferences
You have control over most cookies through your browser settings. However, disabling certain cookies may affect functionality of some Firexpower features.
Browser-Specific Instructions
Chrome & Edge
Go to Settings → Privacy and Security → Cookies and other site data. You can block all cookies or create exceptions for specific sites.
Firefox
Access Privacy & Security in settings. Under Cookies and Site Data, you can choose standard, strict, or custom protection levels.
Safari
In Preferences, go to Privacy tab. You can block all cookies or prevent cross-site tracking while allowing functional cookies.
If you choose to disable cookies, you may need to re-enter preferences each time you visit Firexpower, and some advanced features might not work as expected.
Data Retention and Security
How Long We Keep Data
Session cookies are deleted when you close your browser. Persistent cookies typically expire after 12 months, though some preference cookies may last up to 2 years to maintain your customizations.
Analytics data is aggregated and anonymized after 6 months, removing any connection to individual users while preserving insights that help us improve the platform.
We implement industry-standard security measures to protect cookie data, including encryption for sensitive information and regular security audits of our data handling practices.
You can clear all Firexpower cookies at any time through your browser's privacy settings, though this will reset your preferences and require you to log in again.
Questions About Our Cookie Policy
We're committed to transparency about data collection. If you have questions about how we use cookies or want to understand more about your privacy options, we're here to help.
Email: help@firexpower
Phone: +6642241035
Address: 7 ซอยงามวงศ์วาน 27 Soi 12, Mueang Nonthaburi District, Nonthaburi 11000, Thailand
We review and update this policy periodically to reflect changes in our practices or relevant regulations. Any significant changes will be communicated through our platform notifications.